Refund Policy

Because each T-shirt is custom-made based on the pet photo you upload, we do not offer refunds for:

  • Change of mind

  • Wrong size ordered

  • Incorrect or low-quality photo uploaded

  • Delays caused by the courier

Refunds are only available for:

  • Defective product received

  • Wrong product/design sent

  • Printing error from our side

  • Damaged product on delivery (with proof)

Process for Refund Claims

To request a refund:

  1. Email us at [furcraft0@gmail.com] within 48 hours of delivery.

  2. Attach clear photos of:

    • The defective/wrong product

    • Packaging

  3. Our team will review and process your refund if eligible.

Refunds (when approved) are processed to the original payment method.