Because each T-shirt is custom-made based on the pet photo you upload, we do not offer refunds for:
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Change of mind
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Wrong size ordered
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Incorrect or low-quality photo uploaded
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Delays caused by the courier
✅ Refunds are only available for:
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Defective product received
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Wrong product/design sent
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Printing error from our side
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Damaged product on delivery (with proof)
Process for Refund Claims
To request a refund:
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Email us at [furcraft0@gmail.com] within 48 hours of delivery.
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Attach clear photos of:
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The defective/wrong product
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Packaging
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Our team will review and process your refund if eligible.
Refunds (when approved) are processed to the original payment method.